Frequently Asked Questions

Home FAQ's
- I am changing my telephone service to a VOIP based phone service. Will that affect my alarm system?
  It all depends on various factors related to the alarm system that you have. Give us a call and we will be happy to give you a more definitive answer based on your system.
- Can I set my alarm for extra security when I am inside my business after hours?
  Yes. Most security systems allow two basic alarm settings, give us a call and we can talk through the particulars related to the system installed at your place of business.
- Can I get a discount on my business insurance policy if I have an alarm installed?
  We suggest you talk with your insurance agent or carrier to find out about any discounts offered.
- What happens if I accidently set off my alarm?
  Enter your personal security code into the keypad to silence the siren. Then please call American Alarm's monitoring station at 845-564-3763 ext. 0 and provide the operator with your name, address and all ok word/phrase.